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you can try. remember though, that alot can happen with a package... theres got to be somekind of percentage of one that just doens't make it... hopefully the item wasn't too costly and out of good sound character you can just either send them a new one or reimburse them... but i wouldn't sell to them anymore... this will help your buyer feedback... that is the very most important thing...so i would eat it if it doesn't cost to much
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